F.A.Q.s

What is Beautiful Baby Box?

Beautiful Baby Box is a premium subscription box service for mothers and babies taking you from your third trimester through to your child’s second birthday. Each item is hand selected, beautifully wrapped and enclosed in a luxury box which is perfect for using as a keep sake box for your child’s memories.

How Does It Work?

Very simply we take some information about Mumma and baby (or bump) when you subscribe then we tailor each box to you every month.

What Will I Find in my Box?

In a world that is full of plastic baby stuff we look to find something different, something special. We source beautiful wooden toys, handmade items, skincare that is good for the body and soul, organic and ethically produced items. We are a huge fan of small businesses and mums in business. We shop locally wherever possible and like to shout about all the amazing brands we work with.

When will I receive my first Beautiful Baby Box?

All boxes are shipped between the 10th and 12th of the month. The cut off for ordering a Beautiful Baby Box is the 3rd of the month so if you order a box by the 3rd January you will receive your box in January, if you order after the 3rd you will receive your box in February.

Can I order something special?

We do not currently offer a bespoke box service however if you would like something special or a little bit different get in touch and we will see what we can do. We work with many wonderful companies so we will always try to make your requests a reality.

Payment Information

How much does Beautiful Baby Box Cost?

There are four subscription options:

  1. A monthly subscription costs £35 per month before postage and packaging. This continues monthly until you cancel.
  2. A 3-month subscription consists of a pre-paid payment of £93 before postage and packaging. This subscription automatically renews after 3 months unless you cancel your subscription
  3. A 6-month subscription consists of a pre-paid payment of £175 before postage and packaging. This includes one free box. This subscription automatically renews after 6 months unless you cancel your subscription
  4. A 12-month subscription consists of a pre-paid payment of £350 before postage and packaging. This includes two free boxes. This subscription automatically renews after 12 months unless you cancel your subscription.

Postage and packaging is £3.30 per delivery. All subscriptions are ongoing, unless cancelled within the subscription deadline.

Postage

All Beautiful Baby Boxes are sent tracked delivery. If you haven’t received your box by the 16th please contact us at customerservice@beautifulbabybox.co.uk and we will be happy to help track it down for you.

Can I cancel my subscription?

Oh no! We are sorry to hear you want to cancel your subscription. Of course, you can cancel your subscription at any time, simply email us at customerservice@beautifulbabybox.co.uk. All Subscriptions auto renew after the initial period, if you do not wish to continue with your subscription let us know via email and this will come into effect at the end of the specified period. There are no refunds on prepaid subscriptions.

Orders and Returns

Do I need an account to place an order?

When you place an order an account will automatically be created for you. You do not need to set up an account before placing your order.

Who should I to contact if I have any queries?

If you have any questions or queries regarding your order please contact customerservice@beautifulbabybox.co.uk.

How Can I Cancel Or Change My Order?

Of course, you can cancel your subscription at any time or get in touch with us to make a change to your order. Simply email us at customerservice@beautifulbabybox.co.uk and we can help with your queries.